About These Terms

The website decortrait.com is operated by Hangzhou Juwan Network Technology Co., Ltd. under the brand name Decortrait™. In these Terms of Use, “Decortrait™,” “we,” “us,” and “our” refer to Hangzhou Juwan Network Technology Co., Ltd.

These terms apply when you visit, browse, or otherwise use the website, including when you view product information, use website features, or contact us through the website.

These Terms of Use cover website access and conduct. Purchases are governed by the Terms and Conditions and the store policies that apply to the order. If a purchase-related question is addressed by those documents, the relevant purchase term or policy applies to that question.

Eligibility and Your Information

You may use the website only if you are legally permitted to do so under the laws that apply to you. If you use the website on behalf of another person or organization, you must have authority to act for them.

Information you submit through the website must be accurate, current, and complete. This includes information provided through an account, checkout, a contact form, or a customer service message. Please update or correct information that becomes inaccurate.

Do not submit another person’s personal information unless you have the authority to provide it for the purpose for which it is requested.

Permitted Website Use

You may use the website to learn about Decortrait™, browse wall art and related products, make a legitimate purchase, and contact us about our products or services.

You may view and print a reasonable number of pages for personal, non-commercial reference. This permission does not transfer ownership of website content or permit commercial use of that content.

You must use the website in compliance with these terms and the laws that apply to you.

Prohibited Activities

You must not use the website to:

• Break a law, infringe another person’s rights, or facilitate unlawful conduct.
• Attempt to gain unauthorized access to the website, its accounts, systems, or connected services.
• Interfere with website operation, security, or availability, including by introducing malware or harmful code.
• Use a bot, scraper, crawler, or other automated method to collect website content or data without our written permission, except for ordinary search-engine indexing.
• Copy, reproduce, distribute, publish, modify, or commercially use website content without our written permission.
• Submit false, misleading, abusive, defamatory, threatening, or unlawful content through a website feature or customer service channel.
• Misrepresent your identity, affiliation, or authority when using the website.
• Disrupt another person’s access to the website or attempt to bypass a security or access control.

These restrictions do not limit activities that applicable law expressly permits and that cannot legally be restricted by contract.

Accounts and Website Security

Some website features may require an account. You are responsible for keeping your account credentials confidential and for activity carried out through your account, except where applicable law provides otherwise.

Do not share your password or verification codes with another person. Contact us promptly if you believe your account has been accessed without authorization.

We may restrict or suspend access to an account or website feature when reasonably necessary to protect the website, customers, or our business, or when the account is used in violation of these terms. Where practicable, we will provide notice and explain the reason for the restriction.

Product and Website Information

Product descriptions, dimensions, weights, materials, finishes, prices, and availability are shown on the relevant product page or at checkout. Review the information for the specific item before placing an order.

We make reasonable efforts to present website and product information accurately. Screen settings and lighting can affect how colors appear in product images, and images may not reproduce every detail exactly as it appears in person.

We may correct typographical errors, update descriptions, change website content, or remove a product listing. A listing does not guarantee that a product is available for purchase at a particular time.

Orders and Purchase Terms

Browsing a product page does not create a purchase. Orders are placed through checkout and are subject to the Terms and Conditions and the store policies published on this website.

Product prices, available payment methods, shipping options, and applicable charges are shown on the website or at checkout. Review the final order details before submitting payment.

For information about order acceptance, payment, processing, shipping, returns, or refunds, refer to the Terms and Conditions and the relevant store policy.

Intellectual Property

Website content, including text, product descriptions, photographs, graphics, page layouts, and logos, is owned by or licensed to Hangzhou Juwan Network Technology Co., Ltd. and is protected by applicable intellectual property laws.

The Decortrait™ name and brand identifiers may not be used, copied, altered, or reproduced without prior written permission, except where applicable law permits that use.

You may not remove copyright, trademark, or other ownership notices from website content. Buying a product does not transfer ownership of the intellectual property associated with the product, its design, or its images.

To request permission to use website content, contact service@decortrait.com and identify the material and intended use.

Reviews and Messages

If the website allows you to submit a review, question, photograph, or other content, you are responsible for the material you submit. You must have the rights and permissions needed to submit it and permit us to use it as needed to operate the relevant website feature.

Do not submit confidential information, another person’s personal information without permission, or material that is unlawful, deceptive, infringing, or harmful.

We may remove or decline to display submitted material that violates these terms, applicable law, or the rules of the feature through which it was submitted. We are not required to publish every submission.

Messages sent directly to customer service are used to respond to your inquiry and manage the related customer service matter, as described in our Privacy Policy.

Third-Party Services and Links

The website may rely on independent third-party services to support functions such as hosting, checkout, payment processing, delivery, or website operation. Those services may have their own terms and privacy practices.

If the website displays a link to a third-party website, that link is provided for convenience. We do not control the third party’s content, security, availability, or practices. Your use of a third-party website is governed by its own terms and notices.

Website Availability and Liability

We may update, maintain, suspend, or discontinue a website feature. We do not guarantee uninterrupted or error-free website access.

We will not exclude or limit responsibility where doing so is prohibited by applicable law. To the extent permitted by applicable law, Decortrait™ is not responsible for indirect or consequential loss arising from your use of, or inability to use, the website when that loss was not reasonably foreseeable.

Nothing in these terms limits consumer rights or remedies that cannot legally be limited or excluded.

Changes and Enforcement

We may revise these Terms of Use by publishing an updated version on this page. The updated terms take effect when published unless a later effective date is stated.

If a provision of these terms is held invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law. If we do not enforce a provision on one occasion, that does not waive our ability to enforce it later.

These terms do not remove any mandatory rights you have under the laws that apply to you.